DebitRoom - Authentication and therefor using our platform is not working. – Incidentdetails

Alle systemen operationeel

Authentication and therefor using our platform is not working.

Opgelost
Verminderde prestaties
Begon op meer dan 1 jaar geledenDuurde 33 minuten

Getroffen

(External) Authentication

Operationeel van 9:15 AM naar 9:47 AM

Sending SMS inside EU (twillio)

Operationeel van 9:15 AM naar 9:47 AM

Third Party: Kinde → EU region → Authentication

Operationeel van 9:15 AM naar 9:47 AM

Third Party: Kinde → EU region → Management API

Operationeel van 9:15 AM naar 9:47 AM

Third Party: Kinde → EU region → New user registration

Operationeel van 9:15 AM naar 9:47 AM

Third Party: Kinde → EU region → SMS delivery

Operationeel van 9:15 AM naar 9:47 AM

Updates
  • Opgelost
    UTC
    Opgelost

    Kinde has implemented a fix, everyone should be able to login again. Therefor this incident has been resolved on our side.

  • Monitoring
    UTC
    Monitoring

    At this point authentication is really slow, but working.

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    We are currently waiting for kinde to fix this issue, we already received a message from someone at kinde that they are currently working on it.

  • Onderzoeken
    UTC
    Onderzoeken