DebitRoom - Not all payments are successfully paid – Incidentdetails
(External) Authentication Grote storing ervaren
Not all payments are successfully paid
Opgelost
Verminderde prestaties
Begon op meer dan 1 jaar geledenDuurde 3 dagen
Updates
Opgelost
Opgelost
All payments are restored.
Update
Update
We manually activated the payments and accidentally paid the interest rates for the month of December. We are investigating whether we can pay these manually, without the fallbacks of our systems automatically correcting this in the following month
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result.