DebitRoom - Some funders are unable to login – Incidentdetails
(External) Authentication Grote storing ervaren
Some funders are unable to login
Opgelost
Gedeeltelijke storing
Begon op meer dan 1 jaar geledenDuurde ongeveer 1 uur
Updates
Opgelost
Opgelost
This incident has been resolved.
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result.
Geïdentificeerd
Geïdentificeerd
Perhaps there are more issues, but one part of the issue is that some funders are registered with their mailaddress, but they didn't get the role "funder".
We are continuing to work on a fix for this incident.